Forum: Premium Settings

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[Resolved]Custom Infobox Popup

Forums Premium Settings Custom Infobox Popup

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #50921

    I’m having a big problem with custom templates on my Popup info windows. Until now I succeeded to work modifying the default center-white template but I can’t do this anymore and I need your help. Here’s what I have:

    – a post locator map with a custom search form that works

    – the Premium Settings add-on

    – a “core” modified center-white popup template inside Premium Settings

    – a custom template in my child theme using the path <span style=”line-height: 1.5;”>wp-content/themes/mytheme/geo-my-wp/posts/info-window-templates/popup/mytemplate</span>

    When I go to the form settings, I can see an select my custom template, but once on the frontend, it doesn’t show. On click, the marker jumps but no window shows… it only works if I use default folders (center-white, default and left-white). Even deleting the “default” template replacing it by my own named “default” doesn’t solve the issue.

    I have tried Beta 1 and 2 but no luck



    Hi Rob,
    Which version of the Premium Settings add-on are you using?


    Hi there at present I am using Version 1.6.3-beta-2, but have the exact same results on Version 1.6.3-beta-1 and Version 1.6.2


    Weird, this issue should have been fixed in version 1.6.3 beta 2.

    I am trying to see the live map but the link you provide above takes me to 404. Can you please verify the link for me? I would like to take a look at the issue and look for JS errors.



    Hi there sorry link didnt work

    OK this map uses the default left pop up and works fine

    This link uses has a custom map which is just a duplicate of the other one but within the theme selected fine in admin but nothing happens on frontend.


    HI Rob,
    I apologize for losing track on this topic. Do you still need help with the above?


    This topic marked “Resolved” due to inactivity. If you wish to reply to this topic please change its status to “Not resolved”  before replying.

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