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I created a new form that includes hair color, eye color and body type and then inserted the shortcode into the members page. However, when I go to the page I still see the default form without my changes. If I add the form to a different page then it displays the form. In the attached file you will see the default form on the members page and then the custom form which I added as a test to my terms and conditions page.
The Members Directory page is generated dynamically using a template file. Which means that the content of the page will not show when displaying the page. That is why nothing is happening when you add the shortcode to the page.
You will need to set the “members” page in BuddyPress settings to use a different page instead of the current “members” page that is being used.