GEO my WP Support

Use this forum for technical support and general questions related to GEO my WP plugin and its core add-ons only. For technical support and general questions related to any of the premium extensions please open a new premium support ticket.

[Not resolved]Global maps appear to be broken in Android web browser

Forums Support Global maps appear to be broken in Android web browser

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #55322

    Hi Eyal,

    Thank you for always being helpful in walking us through GMW.

    Global maps has been working fine up till yesterday.

    The map appear broken and pixelated on our web browser(sample attached).

    Beside the broken appearance of the map, we are wondering why the map still showing New York map and not the area we had set it for.
    Is setting up the langitude and latitude in the post setting not affecting the global map view?
    If it’s not affecting the global map view, how would we be able to set the default map?
    We are hoping to show the map of Jakarta.

    We are hoping to hear from you soon. Any reply and advice would be highly appreciated.

    Thank you
    Nanang

    Attachments:
    You must be logged in to view attached files.
    #55334

    Hello Nanang,

    1) The pixelated map seems to be like a temporary issue related to Google Maps API or a page loading issue. There is nothing in the plugin that can cause the map to be displayed this way. BY now I believe that the map should display just fine.

    2) The map settings you are referring to will only effect the map showing in the “Location” section of “Post Edit” page in the admin dashboard. It does not effect any of the map on the front-end.

    At the moment, there isn’t an easy way to control the initial location that will show on the front-end map. I will however, add some hooks or even settings in one of the future updates that will allow to control that.

    #55366

    Hi Eyal,

    Thank you for the fast reply.

    1.) The map is still pixelated, since this is tge Google API key problem we are waiting for it to be normal again.

    2.) Before the latest update we are able to set the map to our designated area, as long as there is (at least) one member/user/vendor who put up their exact location.
    It was really neat, since the user can see themselves on the front-end map.

    We are hoping that the setting would be available soon, since we are nowhere located near USA in this matter…

    We would love to hear more advice on the map setting.
    Do please inform us.
    Any advice would be highly appreciated.

    Nanang

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.