Use this forum for technical support and general questions related to GEO my WP plugin and its core add-ons only. For technical support and general questions related to any of the premium extensions please open a new premium support ticket.
User sees a pothole / graffiti / etc in their city
User pulls out phone, opens URL for form
Form identifies location or User hits “Get location button”
Address field populates with correct address.
User submits form, form is sent to correct address based on variables
On desktop – this works fine – correct address
On mobile – the returned address is quite off – sometimes 2 or 3 cities off
For the site / tool I’m building – I sorta need this corrected or all the value in buying the app is not there lol
Unfortunately, there is not much to do with the accuracy of the locator button. This part is done by the browser’s built-in geolocation feature ( assuming you are using the browse’rs geolocation and not the IP Address geolocation ) which relies on public IP address, cell towers, GPS, Wifi and other factors. So you might not get an accurate location at all times.
In the Settings page of the geolocation extension ( dashboard -> Forms -> Settings -> Geolocation tab ) there is the “High Accuracy Location Mode” checkbox. By checking this, you enable the high accuracy mode of the geolocation feature and might get more accurate results.