Forum: Global Maps

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[Resolved]IE9 not showing map

Forums Global Maps IE9 not showing map

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #31997

    I have a global map on our home page (http://ecobiz.sites.entersubtext.com)
    It is not showing up on IE9. I looked at your plugin site in IE9 and your global map is showing, so I’m not sure what we are missing to get the map to show for our site. Is there an extra file/script/setting, etc. needed?

    Thanks for your help,
    Christine

    #32002

    Hi Christine,
    I cannot check check it at the moment since I am using mac but I will take a look at it on a PC later.
    What exactly do you see on in the area where the map suppose to be ?
    Gray area? white area? does the map loader keep showing after page load or disappears?

    #32001

    BTW, I must say that I love the website and what you have done with GEO my WP. It looks awesome!
    Please feel free to add the site to GEO my WP showcase. It will be a beautiful example for the use of GEO my WP.

    #32000
    Katie Keenan
    Member

    Hi Eyal – Thanks for the quick reply! I’m helping Christine with the site. Here is a screenshot of what you see on Windows 7/IE9.

    https://www.dropbox.com/s/ihl2ffszglsopsm/Screenshot%202014-06-10%2021.51.46.png

    It just doesn’t display the map. I did more research and it looks like it’s adding display:none to the element style for some reason. Do you know where that might be coming from?

    <div style="width: 100%; height: 400px; display: none;" id="gmw-map-wrapper-3" class="gmw-map-wrapper gmw-map-wrapper-3 gmw-gmpt-map-wrapper "><div class="gmw-map-loader-wrapper gmw-gmpt-loader-wrapper"><img style="display: none;" class="gmw-map-loader gmw-gmpt-map-loader" src="http://ecobiz.sites.entersubtext.com/wp-content/plugins/geo-my-wp/assets/images/map-loader.gif"></div><div style="width: 100%; height: 100%;" id="gmw-map-3" class="gmw-map gmw-gmpt-map" gmw-map-3=""></div></div>

    #31999

    Hello Katie,
    The display:none in the gmw-map-wrapper is originally there. The element is initially hidden until the map is done loaded and then the wrapper is being toggled.
    So looks like that the map is not loaded at all. Usually this is caused by JavaScript error that could be triggered by either GEO my WP or another plugin or the theme. Can you check the console for JavaScript errors?

    #31998
    Katie Keenan
    Member

    It’s strange. Every time I open the console and refresh the page, it actually loads the map. Same thing happens when I clear the browser cache through the browsers developer tools. Since it worked, I found no errors on the console, but I tested in IE8 which also does not work and this is what I got: https://www.dropbox.com/s/sm5jvgk0zmhptbh/Screenshot%202014-06-10%2022.54.14.png. Looks like a js file in the theme as well as an error on line 5 in the gmw.js file where it is setting the console log. Could that have anything to do with it? I’ll try investigating a little further to see it it may be related to our theme or other plugin.

    Thanks again for your help!

Viewing 6 posts - 1 through 6 (of 6 total)

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