GEO my WP Support

Use this forum for technical support and general questions related to GEO my WP plugin and its core add-ons only. For technical support and general questions related to any of the premium extensions please open a new premium support ticket.

[Not resolved]Map doesn´t load on backend

Forums Support Map doesn´t load on backend

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #55263
    Florentine
    Member

    Hallo,

    I installed the plugin and the addon for posts. The plugin shows up on posts. But the map has an error, that google maps cannot be loaded on that page.
    Therefore I also cannot use the form. Nothing works there.
    I installed the plugin on another wordpress page to test it and there was no error.
    So I don´t know what I did wrong.

    Thanks
    Florentine

    #55264

    Hello Florentine,
    You should look for any javaScript errors in the browser console. JavaScript errors are the most common issues preventing the Google map from being generated.

    Also, if you have any other mapping plugins installed on the site, please deactivate them and test the map again.

    #55270
    Florentine
    Member

    Hello,
    thanks for the answear. The problem was the google api.
    I restricted the api-key to my website. After removing the restriction everything worked.

    But now I have another problem.
    I just bought the Premium Settings Extension. But how can I activate this extension?
    If I go to “Geo my wp” -> “Extensions” there are a lot of extensions, where I can click “Activate” and then enter the license key.
    But the premium Settings-Add-on is not listed there.
    Also I couldn´t find any information about this extension and how to install it in the docs. There seems to be no documentation about that extension.

Viewing 3 posts - 1 through 3 (of 3 total)

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