Forum: Xprofile Fields

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[Resolved]Xprofile Address / Location not updating

Forums Xprofile Fields Xprofile Address / Location not updating

Viewing 15 posts - 16 through 30 (of 32 total)
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  • #53981

    Sure.
    The file is

    and you should remove ( or marked out ) line 240 which should be

    and line 242 which should be

    Then save the file and test if everything is working.

    let me know if that helps.

    #53999
    Phill Healey
    Member
    This reply has been marked as private.
    #54039

    Hi Phill,
    Have you updated the location of “Craft Map” after the fix provided above?

    Can you please delete the address form the profile field, save the changes, then enter the address again?

    I tested a few addresses using the account you provided me with, including the same address as “Craft Map”, and the address below the location maps shows fine. So it could just be a “glitch” in the system caused by the previous issue.

    Let me know if deleting and updating the address helps.

    Thanks,

    #54052
    Phill Healey
    Member
    This reply has been marked as private.
    #54116
    Phill Healey
    Member

    Hi,

    It’d be really useful if I could get some prompt replies to this thread. It’s been 6 days since I last posted and have yet to receive a response.

    Thanks

    #54127
    This reply has been marked as private.
    #54156
    Phill Healey
    Member
    This reply has been marked as private.
    #54164
    Phill Healey
    Member

    Any update(s)?

    Have you been able to login?

    Thanks.

    #54179
    This reply has been marked as private.
    #54244
    This reply has been marked as private.
    #54249
    Phill Healey
    Member

    Ok, I just need to make a backup of the site first.

    #54285
    Phill Healey
    Member

    Here’s the FTP details

    Private Content Hidden
    #54573
    Phill Healey
    Member

    Hi,

    I started this support request approximately 6 weeks ago. As I’m sure you can understand I really need to get this resolved this week. My client is very anxious, frustrated and a little angry at this point.

    I appreciate that you are probably very busy, but I really need to get this issue resolved as a matter of urgency.

    Many thanks!

    #54575
    This reply has been marked as private.
    #54665
    Phill Healey
    Member
    This reply has been marked as private.
Viewing 15 posts - 16 through 30 (of 32 total)

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